Shipping Policy
Welcome to our Sweet Shop! We strive to provide fast and reliable shipping services to our customers. Below is our Shipping Policy which explains our shipping process, delivery times, and other related details.
1. Shipping Methods
We offer a variety of shipping methods to ensure your sweets arrive safely and on time. Available shipping methods include standard, expedited, and express delivery options. During checkout, you can choose the shipping method that best suits your needs.
2. Processing Time
Once your order is placed, it will be processed and shipped within 1–2 business days. Orders are not shipped on weekends or holidays. You will receive a notification once your order has been dispatched along with tracking details.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method you choose. These costs will be displayed at checkout before you finalize your order. We offer free shipping on orders over a certain amount, which will be displayed at checkout.
4. Delivery Time
Delivery times vary depending on the shipping method selected and your delivery location. Below is an estimate of the delivery time based on shipping method:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Please note that delivery times are estimates and can be affected by unforeseen circumstances such as weather delays or courier issues.
5. International Shipping
At this time, we only offer domestic shipping. We are not currently shipping internationally. However, we are working on expanding our shipping options and will update our shipping policy once international shipping becomes available.
6. Order Tracking
Once your order has shipped, you will receive a tracking number to track the status of your delivery. You can use this tracking number to monitor the progress of your package on the courier's website.
7. Shipping Restrictions
We are currently unable to ship to P.O. Boxes, APO/FPO addresses, or certain restricted regions. If we encounter any issues with shipping to your address, we will contact you directly to resolve the issue.
8. Damaged or Lost Packages
If your order arrives damaged or if your package is lost in transit, please contact us immediately at [Your Email Here] so we can assist you in resolving the issue. We will work with the courier service to ensure your satisfaction.